Policies

Winter Season

Identity Properties highly recommends that you purchase travel/trip interruption insurance.  Please contact our Reservations Department at 800-245-6417 x 2 for further information or visit our Travel Insurance page at http://www.pclodge.com/concierge/travel-insurance/

Payment policy: An initial deposit of two nights lodging rate plus a 5% reservations fee plus the tax on the reservations fee amount is due at the time of booking.  Final payment, taxes and other fees are due 60 days prior to arrival.  We accept American Express, Visa, MasterCard and Discover and checks drawn from a U.S. bank account.

Cancellation policy:

  • Holiday, Sundance and Presidents Day weeks – Cancellations made 61 days or more prior to arrival will incur a cancellation fee equal to $50 plus the reservations fee amount.  Cancellations made 60-46 days prior to arrival will incur a cancellation fee equal to two nights lodging rate (the initial deposit) plus the reservations fee amount.  Cancellations made 0-45 days prior to arrival are non-refundable.
  • All other winter periods - Cancellations made 46 days or more prior to arrival will incur a cancellation fee equal to $50 plus the reservations fee amount.  Cancellations made 45-31 days prior to arrival will incur a cancellation fee equal to two nights lodging rate (the initial deposit) plus the reservations fee amount.  Cancellations made 30 days prior to arrival are non-refundable.

Summer Season

Payment policy: An initial deposit of two nights lodging rate is due at the time of booking.  Final payment, taxes and other fees are due 14 days prior to arrival.  We accept American Express, Visa, MasterCard and Discover and checks drawn from a U.S. bank account.

Summer Season Cancellation policy:

  • Nightly and weekly rentals: Reservations cancelled 15 or more days prior to arrival are subject to a $100.00 cancellation fee.  Reservations cancelled 0-14 days prior to arrival are subject to a cancellation fee equal to two nights lodging rate.
  • Monthly rentals – Reservations cancelled after the initial deposit has been made are subject to a cancellation fee of $400.  Cancellations made 0-30 days prior to arrival will forfeit their first month’s payment amount.